Data deletion request

This page is about the Vroom app (iOS, Android and web) by Konstantinos Mavrelis (“Notixv”). Use it to ask us to delete data while keeping your account. To close the account as well, see Delete your account.

What you can ask us to delete

Vehicles and entry/exit history: licence plates, make, model, colour, times.
Customers: your customers’ names and phone numbers.
Notes on cars.
Team members you no longer need, with their sign-in details.
Stored AADE credentials (for example your myDATA API key).
Usage data and statistics about you in the app.
Notification tokens of your devices.
Enquiries you sent us through the website.

You can ask for all of the above or only some of it, for the whole period or for specific dates. You can also delete much of it yourself in the app, from the relevant screens.

How to make a request

Email notixvdigital@gmail.com from your account’s email address with the subject “Vroom data deletion request”, and include:

your business name and VAT number,
which data you want deleted (from the list above),
for what period (for example “all” or “before 1/1/2026”).

If you cannot use your account’s address (for example you used Apple’s “Hide My Email”), we will ask you to confirm your identity before deleting anything.

We reply within 30 days and let you know when the deletion is complete.

What cannot be deleted

Invoices and tax records, for as long as tax law requires (as a rule five years from the end of the tax year). They are deleted afterwards.
Anything already transmitted to AADE (myDATA, Digital Client Registry) is held by AADE; we cannot delete it.
Backups: deleted data drops out of them in their cycle, at the latest one year later; until then they are used only to recover from a failure.
Plate photos need no deletion: they are never stored and are deleted right after reading.